Our Reviews

Great Service

Fast, friendly, and efficient service!

Easy drop off and totally done fast and efficient

Always a pleasant experience.

Oil change and tire rotation took 1 hr 40 minutes, and I had a 1:00 appointment. They showed me the engine air and cabin air filter and they need to be replaced, but I’ve never been charged $9.95 each for labor on top of the price of the filter.

Excellent service as always.

Didn’t think the greatest were very nice I interrupted there dinner time I’ve had better experience the last time I was there thought the filters were very pricey and 20 dollars for labor to put them in was a lot to me when before I didn’t get charged to put them in just the cost! Your staff before was more friendly !!!

Service was timely, professional and friendly.

Excellent as usual

I LOVE MY GM DEALERSHIP, THEY ARE ALL VERY HELPFUL TO ME AND MY FAMILY.

quick to get an appointment and no wait

The service department was very nice, friendly and helpful.

Responded fast for service request. Very accommodating.

Punctual.

Great Service

Had fast and friendly service, even had one of the employees see me out and about and asked if my car was doing okay.

Pleased with service.

I was greeted by Natalie at the service desk, and she made me feel very welcome with confidence in going to be able to tend to my pickup truck. Then I was greeted by Bill Sims who shook my hand and told me he was glad to see me there and said if you need or have any questions to please let him know. The waiting room was a pleasant experience! They had my vehicle ready to go in less time than I expected which was nice.

Very fast this time.

I was pleased with the work that was done

I came in to trade in a car I no longer wanted. They were friendly. Gave me a fair price. I have traded with them before and always shop with them first.

Staff was great, service was fast 10/10

Done a good job

Everything went fine.

They showed my husband the cabin filter and when he told them not to replace it that we would do it. She acted like it made her mad. We went to change the cabin filter today and they left the screws out of it when they put the old one back in. So I’m wondering what else they’re not doing that they’re supposed to do.

Fast, friendly, and efficient service!

Appointment was made 24 hours ahead of time and the oil change was done in a timely manner

It went in to get work on, finally got it out.Now.It's back in there again.Maybe they'll get it fixed this time

You got me in quickly. John diagnosed the problem and made a simple Repair. Everyone was polite and helpful. I will definitely use Cavenaugh Walnut Ridge when I need to use a dealer again.

They are great. They send someone to pick up and drop off my vehicle while I’m at work and it is amazing.

easy to get appointment and short time to wait!

Staff was friendly and answered all questions

i had my 2015 impala towed to walnut ridge. service department said it needed a new timing belt or new motor. After paying the service bill and having car towed back, we changed spark plugs and coil packs. it now run as smooth as it even has. i have purchased at least 5 vehicles from walnut ridge cavenaugh. i will not be purchasing any more from there. i am so disappointed! when i called to let service department know, i heard that i just put a bandage on the problem. but a timing belt would not have changed the coil packs.

Outstanding service as always.

I got treated really good. I will definitely be back.

I wasn't given the internet pricing on my service even though I asked for it.

Everyone is always so friendly and helpful.

Outstanding service always.

Was very quick and polite

Everything I asked for was done well, and in a timely manner.

They always do a great job for me. I bring my Envision in for oil changes and I will continue to come to them. My Envision has been the best auto I have owned and I appreciate all they do to take great care of it.

Everything fine, tried to sell me $40.00 cabin filter, I bought one at auto parts store $19.00 installed it myself in 3 minutes.

Met expectations

They were to fix it quick and they done a good job

Fast and friendly

Very kind , and did ask I requested .

Great timing

Great dealership. I have bought a couple of cars here and their service department is top knotch!

Great experience

Excellent service as always.

I was pleased with the service until I got the bill $182. For an oil change and two air filters. You want be bothered with me going back anymore!!!

Service was completed promptly and at the expected price. I especially appreciated the transportation to my work.

They are wanting us to change our air filters every time we go in...that part I don't understand the why...we can't afford extras that don't necessarily need every time.

Always very helpful and friendly

good!